delivery info

 

UK Shipping Rates

 

1st class post, Royal Mail



2nd Class, Royal Mail

Next Day courier*



Before 10.30AM

Saturday courier**

Estimated delivery time 

1-2 days

2-3 Days 

24 hours 

24 hours

Cost

£3.50

£2.50

£7.50 

£19.50

Free Delivery

-

For purchases over £50 

-

-

         * Orders must be completed before noon to be eligible for this next day delivery service.

         ** Orders must be placed before 11.00 AM Friday to be eligible for this delivery service.

 

EU Shipping Rates

 

International Packets,

Royal Mail

"Signed For", Royal Mail

"Signed For", Royal Mail

"Signed For", Royal Mail

Value of Order 

-

£0 - £50

£50 - £100 

£100 +

Estimated delivery time 

3 - 5 days

2 - 3 days

2 - 3 days

2 - 3 days

Cost

£4.50

£15.00 

£20.00

£30.00

 

Rest of World Shipping Rates

 

International Packets,

Royal Mail

International Packets,

Royal Mail

"Signed For", Royal Mail

"Signed For", Royal Mail

"Signed For", Royal Mail

"Signed For", Royal Mail

Value of Order 

£0 - £50

£50 + 

£0 - £20

£20 - £50 

£50 - £100

£100 +

Estimated delivery time 

3 - 5 days

3 - 5 days

2 - 3 days

2 - 3 days

2 - 3 days

2 - 3 days

Cost

£5.00

£10.00

£10.00 

£15.00

£17.50

£30.00

 

 

Orders and Stock

All orders are subject to adequate stock availability. Items will be listed as “out of stock” on our website once all available stock is depleted. If an item becomes out of stock after you have placed your order we will notify you as soon as possible and ask whether you would like to progress with the balance of your order, or wait for the out of stock item to become available before sending the complete order in one delivery. Please note that in order to keep our art prints in the best possible condition we only keep a limited number of each print in stock. We mount and frame our art prints on site but in the event that a particular print sells out rapidly, there may be a delay with your order whilst stock is replenished.

 

Packaging
Although we are always conscious of the environmental impact, we use high quality packaging materials and take extra, extra special care whilst packaging your order to ensure that each item arrived in pristine condition. You can see examples of our packaging throughout our site, including very clever specially designed boxes for our framed art prints to make sure that wherever they are sent they arrive in the exact same condition as when they were boxed. 


Delivery Services

We work with Royal Mail and a number of other well-known courier services to ensure that your precious parcels reach you in the right condition and in good time. The cost of your delivery depends on value of the products you order; the speed of the service you opt for and also the exact delivery address, the shipping options are set out below to give you more detail. 


Mail destined for a United Kingdom address

For UK addresses we use Royal Mail 1st and 2nd class post and also a national courier service which offers next day delivery. Royal Mail 2nd Class post has a weight limit of 2Kg so anything above this weight must be sent either 1st Class or else via the next day courier service.


Customers wishing to use the next day delivery service must complete their orders before noon to be eligible for next day delivery. For those customers who make purchases on Friday and need to ensure this arrives the following day we offer a premium “Guaranteed by 10.30AM Saturday” courier service. Orders for this Saturday service must be completed by 11.00AM on the Friday.




 


 

Free Delivery

Any order over £50.00 (including VAT), which is destined for a UK delivery address is eligible for free 2nd class Royal Mail service. There is no free delivery service for any overseas destinations, and no free UK service using 1st class post. The £50 order minimum must be reached only through value of products ordered i.e. the cost of shipping will not be considered in this calculation.



UK Courier Services

We use a leading courier company to deliver parcels to the whole of the UK and the Republic of Ireland. This service can accommodate a consignment of up to 20Kg in weight. If your order is placed before noon then next day delivery is guaranteed. Your price is based on the exact delivery address as well as the parcel weight (packages over 20Kg attract a surcharge per additional Kg). Sorry but addresses in the Isle of Wight are subject to a £10 surcharge. We will contact you to advise you of this price increase prior to dispatch.


Mail destined for an Overseas address
We have two delivery services for our overseas customers. For low cost or low weight items we use Royal Mail 1st Class International Post. Delivery times vary from country to country and the service is neither trackable nor guaranteed. We also offer a “Signed For” service so that you can track your parcel. Both services have a 2Kg weight limit. If your parcel weighs more than this we will split the package and send in 2Kg units. 

 

Royal Mail "signed for" service

For a small premium, we strongly advise all of our overseas customers to use the Royal Mail “Signed For” option which is both trackable and guaranteed. Timings for the “Signed For” is not guaranteed and also vary from country to country. Please note that addresses within the European Union are subject to VAT.